Terms and Conditions, SLAs and Technical Descriptions (German only)

Please find below the Terms & Conditions as well as the Service Level Agreements and Technical Descriptions for Ruhr-CIX.

Terms & Conditions

Global T&Cs
Ruhr-CIX Global Terms and Conditions
Local T&Cs
Ruhr-CIX Local Terms and Conditions

 Service Level Agreements and Technical Descriptions

Service Levels
Ruhr-CIX Service Levels
Access Description
Ruhr-CIX Technical Access Description
SLAs
Ruhr-CIX Master SLA
SLAs
Ruhr-CIX GlobePEER Special SLA
Service Description
Ruhr-CIX GlobePEER Technical Service Description
SLAs
Ruhr-CIX DirectCLOUD Special SLA
Service Description
Ruhr-CIX DirectCLOUD Technical Service Description
SLAs
Ruhr-CIX VirtualPNI Special SLA
Service Description
Ruhr-CIX VirtualPNI Technical Service Description